MODIFY ORDER

The following Information may be modified on the Order:

1. Purchase Order number
   • NOTE: A PO number may be required based on customer settings. If PO number is NOT required and NOT entered on the order, the system will generate a PO number when the order is processed. This number is in the format "BIBNET#xxxxxx" where xxxxxx is a system generated number. The system will validate any entered PO numbers match any special format required by Ship-To/Bill-To (if applicable).

2. Transport Mode
   • Choose the method of transport for the order. When the order is processed, the method of transport may be automatically changed to Small Package Ground if the order is detected as being an ultraship or Consumer First order.

1. Change the stock number on any line by entering the new stock number over the existing Stock # field.
2. Change the quantity of any item by entering the new qty over the existing qty in the QTY field.
3. New stock numbers and quantities may be entered in the remaining pairs of Stock # and QTY fields.
   • NOTE: If the order contains more than 30 line items, click to Commit Stock for the 30 lines entered, then click Next to go to the next page of the order. The maximum number of lines for any order using this screen is 120. For orders over 120 lines, the import order function is available.

To find a stock number to add to the order:

1. Click the Product Search option.
   • RESULT: The Product Look Up window is displayed. This window allows a product search by size to identify the stock number. Once located, click the item and then click Select. BIB NET will populate the stock number on the Order Detail screen. The stock number will be placed in the first empty stock # field on the Detail screen.

To delete items from an order:

1. Click the check box in the Sel column for the item(s) to delete and click the Delete option.

To cancel an order:

1. Click the Delete option without selecting any lines. Confirm of this action will be required.
   • RESULT: The order will be canceled, and The Orders In Process screen will display. After an order is canceled, it is still available for updates until the nightly batch processing. Therefore, if the order was canceled by mistake, select the order from the Orders In Process screen and click Modify. Then click Save or Commit Stock to continue.

To save and commit the order:

1. At the top of the screen, click the Commit Stock option or Press Enter to save and commit stock to the order.

2. If there are errors following the Commit attempt, these must be corrected. To easily find the error, the cursor will be positioned on the first error that needs attention. Tab forward to move to the next error and correct until all errors corrected, then retry the commit option.

3. Once the order has been committed without errors, click Send to DC or Send to CSR to complete the order. If no action is taken to schedule the order, the inventory will be uncommitted automatically by the system.

• NOTE: If the order is NOT scheduled or cannot be successfully sent to CSR, it will not be visible to Michelin Customer Service; however, the order will remain in open status in BIB NET.

To check for substitutes on unavailable items:

1. To see potential substitutes for ALL unavailable items on the order, click the box to Select All Backordered Lines. Then click Substitute MSPNs.

2. To see potential substitutes for select items, click the Sel box for each item and then click Substitute MSPNs.
   
   
   • NOTE: If individually selecting items to view substitutes, this would require a search at each page level (if order includes multiple pages).

3. The Alternative MSPNs screen will display (as a scrollable page) to show the originally ordered stock # along with any possible substitutes with available inventory. Options from here are to retain original Stock # on backorder; replace original Stock # with an offered substitute; or replace original Stock # with an offered substitute as well as keep the original Stock # on backorder.
   • NOTE: If a line item is partially committed, options are to retain original Stock # on backorder OR replace original Stock # with an offered substitute.

4. If NO changes are made on the Alertnative MSPNs page, click Cancel to return to order details. If changes are made on Alternative MSPNs page, click Commit Stock to update changes and return to order details.

To check for product features, advantages and benefits (FAB):

1. Click the link in the FAB column for a given item to view a tire image along with features, advantages and benefits of the product.

2. If no link is displayed in the FAB column, online tire data is not presently available.
   
   

To submit the order for Michelin Customer Service Review, click Send to CSR.

1. The order must be in Committed Status before it can be released to Michelin Customer Service.

• RESULT: The Orders In Process screen is displayed. The order is released to Michelin Customer Service for review and processing. Once an order has been submitted for CSR review, no updates are allowed. Order can still be viewed using the Inquiry option.

To schedule the order directly to the Michelin Distribution Center, click Send to DC.

1. The order must be in Committed Status before it can be scheduled to the Michelin Distribution Center.

• RESULT: The Orders In Process screen is displayed. The order is released to Michelin for processing. Once an order has been submitted to the DC, no updates are allowed. Order can still be viewed using the Inquiry option.

To combine multiple orders to schedule directly to the Michelin Distribution Center, select Combine/Schedule Orders from the left side menu.

1. All orders must be in Committed Status before they can be scheduled to the Michelin Distribution Center.

To view FET pricing information for a line item (where applicable), click the underlined price in the Unit Price column.

• RESULT: A separate window will display a breakdown of the line item cost per unit and FET. (To close the window, click the OK button.)

To view committed quantity and/or weight by DC, click either the Commit Units or Commit Weight link.

• RESULT: A separate window will display a breakdown of quantity and weight by DC. (To close the window, click the OK button.)

To go to a specific page of the order, enter the desired page number or select the desired page from the Page drop down.

To go to the order's next detail page, click Next.

To go to the order's previous screen, click Previous.